James Taylor
Decision Management Solutions - CEO & Principal Consultant

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James is a leading expert in how to use business rules and analytic technology to build Decision Management Systems. James is passionate about using Decision Management Systems to help companies improve decision making and develop an agile, analytic and adaptive business. He provides strategic consulting to companies of all sizes, working with clients in all sectors to adopt decision making technology. James has spent the last 20 years developing approaches, tools, and platforms that others can use to build more effective information systems. He has led Decision Management efforts for leading companies in insurance, banking, health management, manufacturing, travel and telecommunications. In addition to strategy and implementation consulting, James delivers webinars, workshops and training. He is also a regular keynote speaker at conferences around the world.

James is the author of “Decision Management Systems: A practical guide to using business rules and predictive analytics” (IBM Press, 2011). He previously wrote Smart (Enough) Systems: How to Deliver Competitive Advantage by Automating Hidden Decisions (Prentice Hall) with Neil Raden, and has contributed chapters on Decision
Management to multiple books as well as many articles to magazines. He also authors the definitive Decision Management Systems Platform Technologies Report, now in its third release.
Decision Management is both an approach and a technology stack.

In this opening day workshop, Decision Management consultant and author James Taylor will introduce both.

We'll begin with the discovery and modeling of suitable decisions, move into the construction of decision services and wrap up with the importance of decision analysis for continuous improvement. The critical technology capabilities - managing decision logic, embedding analytics, monitoring decision performance, and optimizing results - will all be introduced and presented in a coherent architecture for building Decision Management Systems.

Different adoption paths and some best practices will conclude the session, putting you on a path to Decision Management success.